Refund policy

Thank you for shopping with Deavoyeax. We strive to provide products that meet your expectations and satisfaction. If you’re not entirely satisfied with your purchase, we’re here to help.

Returns

You have 14 days from the date of delivery to return an item.

To be eligible for a return:

• The item must be unused, unwashed, and in the same condition that you received it.
• It must be in the original packaging.
• A receipt or proof of purchase is required.

Non-returnable items:

• Gift cards
• Sale or clearance items
• Custom or personalized products
• Intimate or sanitary goods (such as underwear or swimwear)

To initiate a return, please contact us at [your email address] with your order number and reason for the return. We will provide further instructions.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days. Please note that shipping costs are non-refundable.

 

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, send us an email at [your email address] within 7 days of receiving your order.

Shipping Returns

You will be responsible for paying for your own shipping costs for returning your item. We recommend using a trackable shipping service or purchasing shipping insurance.

Return address:

[Your return address here]

 

Need Help?

For more information or assistance, contact us at:

Email: [your email address]

Phone: [optional]

Hours: [optional business hours]