Shipping policy
Shipping Policy
Thank you for visiting and shopping at Deavoyeax. Below are the terms and conditions that constitute our Shipping Policy.
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. In such cases, we will notify you via email or text.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–4 business days
- International Shipping: 7–21 business days (depending on location)
Please note that delivery times may vary depending on your location and shipping carrier.
Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive a Shipping Confirmation Email with your tracking number. The tracking number will be active within 24 hours.
International Shipping
We currently ship to select countries outside the U.S. International shipping rates and times vary by destination. Import duties, taxes, and customs fees are not included in the product price or shipping cost. These charges are the buyer’s responsibility.
Shipping Delays
Deavoyeax is not responsible for delays caused by the shipping carrier, customs clearance, natural disasters, or other uncontrollable events.
Lost or Damaged Packages
If your package is lost or arrives damaged:
- Please contact us at [your email address] within 7 days of the expected delivery date.
- Include your order number and photos of the packaging or damage, if applicable.
- We will investigate and offer a resolution (reshipment or refund) based on the circumstances.
Incorrect Addresses
We are not responsible for orders shipped to incorrectly provided addresses. Please ensure all shipping information is accurate at the time of order.
Questions?
If you have any questions regarding your shipment, please contact us at:
Email: [your email address]
Phone: [optional]
Business Hours: [optional]